Services
Supervise International Services provides a control quality services, inspection, supervision and analytical services to the base and precious metals industries, concentrates, mining industries and it’s respective traders.
Process steps:
- As we receive the nomination and instruction to the service, we contact and report immediately the costumer about the estimated time of the arrival of the ship, schedule the service, lot size and the numbers of the samples required for each lot.
- We check the “ETA” periodically after the ship arrival and report to the costumer by e-mail the official date and time of arrival of the ship.
- If it’s required by the costumer, we lead the draft surveys, analyze and inspect the storage conditions of the ship to the charge reception right after the docking.
- We pay special attention to the cleanness during the loading/discharge from the beginning to the end of operations.
- We follow the operations with digital pictures that are daily sent with information to the costumer.
- We supervise transport and transfer operations where the material is received.
- We supervise the weighing ensuring the accuracy of the balance.
- We realize procedure to representative sample, from the beginning to the end, sample preparing, the humidity determination, and the verifying of the lot size and the average content of humidity and dry weight and seal samples together.
- We send detailed information of the lots to the costumers.
- We send samples according to the costumer’s instruction and details related to the sample dispatch.
As the operations are concluded we send complete reports to the costumer. Our reports are sent up to 48 h after the end of the operations and it includes digital pictures, inspection certificates, detailed list of weighing, detailed results of humidity tests, statements, lists with the sample relations and diary report of the operations.
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